Privacy Policy
Last updated: 20 October 2026
Saral Path BD (“we”, “us”, “our”) respects your privacy. This Privacy Policy explains what personal information we collect when you use saralpathbd.com, how we use it, and the choices you have. By using our website, you agree to this policy.
1. Information We Collect
Information you give us
- Order and account details: your name, email address and phone number when you buy a course or create an account.
- Delivery details: your address when you order a book.
- Communication: messages you send us by email, phone, WhatsApp, Facebook or in our support groups.
- Reviews and feedback: any review or comment you choose to post.
Information collected automatically
- Learning data: the courses you are enrolled in, the lessons you complete and your progress.
- Technical data: IP address, browser and device type, login times and pages visited. We use this for security, to prevent account sharing and to improve the website.
- Cookies: small files that keep you logged in, remember your cart and help us understand how the website is used (see section 6).
Payment information
Online payments are processed by licensed payment gateways such as SSLCommerz and bKash. Your card number, mobile banking PIN and OTP are entered only on the gateway’s secure page — we never see or store them. We receive only the payment status, amount, transaction ID and payment method.
2. How We Use Your Information
- To process your order and activate your course access automatically;
- To create and manage your student account and send you your login details;
- To deliver books to your address;
- To send order confirmations, receipts, course updates and replies to your questions;
- To provide customer support and handle refund or return requests;
- To protect your account, prevent fraud and stop unauthorised account sharing;
- To improve our courses, website and services;
- To tell you about new courses or offers, where you have agreed to receive them or where they relate to a course you bought. You can opt out at any time.
3. How We Share Your Information
We do not sell or rent your personal information. We share it only when necessary with:
- Payment gateways (such as SSLCommerz and bKash) to process payments and refunds;
- Courier partners to deliver books (name, phone number and address only);
- Service providers that host our website, send emails or provide analytics, who must keep your information confidential;
- Advertising platforms such as Meta (Facebook), which may receive limited website activity data through tracking tools to measure the performance of our adverts;
- Government or legal authorities when required by law, or to protect our rights and the safety of our users.
4. Data Retention
We keep your account and learning data for as long as your account is active and as needed to provide our services. Order and payment records are kept for as long as required for accounting and legal purposes. When information is no longer needed, we delete or anonymise it.
5. Data Security
Our website uses SSL (HTTPS) encryption, and we take reasonable technical and organisational measures to protect your information. However, no method of transmission over the internet is completely secure. Please keep your password private and log out after using a shared device.
6. Cookies
We use essential cookies for login, cart and checkout, and analytics or marketing cookies to understand visits and measure our adverts. You can block or delete cookies in your browser settings, but some features, such as staying logged in or completing checkout, may not work properly without them.
7. Your Rights
You can:
- view and update your account details from your dashboard;
- ask for a copy of the personal information we hold about you;
- ask us to correct or delete your information (some order records may need to be kept for legal reasons);
- unsubscribe from promotional messages at any time.
To make a request, please contact us using the details below.
8. Children’s Privacy
Our courses are suitable for learners of all ages, but purchases and accounts should be made by an adult. Children under 18 should use the website with the consent and supervision of a parent or guardian. If you believe a child has given us personal information without such consent, please contact us and we will remove it.
9. Links to Other Websites
Our website may contain links to other websites and platforms, such as YouTube, Facebook and WhatsApp. We are not responsible for their content or privacy practices.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any change will be posted on this page with a new “Last updated” date.
11. Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact us:
Saral Path BD
Kansat, Shibganj, Chapai Nawabganj-6341, Bangladesh
Email: saralpathbd671297@gmail.com
Phone / WhatsApp: 01611-671297